Privacy Policy

LAST UPDATED: APRIL 2026

1. Introduction

Life Story Lane ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (lifestorylane.com), engage with our Meta (Facebook/Instagram) Lead Forms, or use our custom memoir and biography writing services.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Service Information: Details about your family, parents, or company history that you share during consultations, lead forms, and the interview process.
  • Technical Data: IP address, browser type, device type, and interaction data collected via cookies and tracking pixels — including the Meta Pixel — used for advertising and analytics purposes.

3. How We Use Your Information

We use your personal data to:

  • Provide, operate, and maintain our memoir writing services.
  • Communicate with you regarding quotes, scheduling, and project drafts.
  • Process transactions and send related information, including invoices and receipts.
  • Send marketing communications, including newsletters and promotional offers. You may opt out at any time.
  • Optimize our Meta Ads campaigns and improve website performance.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third-party vendors — including GoHighLevel, payment processors, and printing partners — who assist us in operating our business, provided they agree to keep your information confidential.
  • Legal Obligations: When required by applicable law or to protect our rights, property, or safety.

5. Confidentiality of Memoir Content

Due to the deeply personal nature of our services, all interviews, transcripts, and manuscript drafts are treated with strict confidentiality. We will not publish, share, or use excerpts, photographs, or completed books in our marketing materials without your explicit, written consent.

6. Your Data Protection Rights

Depending on your location, you may have the following rights under applicable privacy laws (including CCPA, GDPR, and CASL):

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal data ("right to be forgotten").
  • Opt out of marketing communications or targeted advertising at any time.

To exercise any of these rights, please contact us at [email protected].

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